Awning Solutions Inc. stands by its product. We offer a limited warranty on all our products.
 

Warranty
This limited warranty is valid only if a copy of the invoice for the item purchased is submitted showing date of original purchase.
 

What Is Covered?
This limited warranty covers the fabric becoming unserviceable because of loss of color or strength from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. Consumer is responsible for normal care and cleaning of the fabric and frame system. This warranty covers fabric and frame only. Awning Solutions Inc. liability is expressly limited to this warranty.
 

How Long Is The Coverage Period?
For example Glenn Raven Sunbrella®, Sunbrella Plus®. This limited warranty coverage runs for ten years from the date of original installation. All other fabric and material manufactures may offer a longer limited warranty, we will write the proper warranty time frame on the proposal.
 

Is The Metal Frame Covered?
Yes, basic welded metal frames manufacture by us are covered under a five-year limited warranty.
Unless, stated otherwise on the proposal or contract. Periodical maintenance is the key to maintaining frame(s).
 

What Will Awning Solutions Inc. Do?
We will notify the (fabric) manufacture and we will supply new fabric free to replace the fabric that becomes unserviceable.
 

How Can You Get Service?
Call us and we will come out and inspect the damage. We will notify the manufacture and get the replacement fabric. Turnaround time is 2-4 weeks.
 

Is labor covered?
No. However, we what to please our customers. Labor costs our with no mark up, we want to resolve any problem as fast least expensive as possible.
 

Prevention is key
Remember to maintain your awning investment. Wash off regularly with fresh water. No power washing it will damage the fabric for sure!
 

We recommend having a cleaning company help you in keeping your awning(s) clean. Call us for a cleaning company recommendation:
 

(619) 236-0316.